• Permanent part-time position available
• 30 hr per week, with work required over the span of a 7 day week
• Join an organisation with an authentic culture that places participants first and priority on quality support.

Are you looking for an opportunity to provide hands-on coaching and mentoring support to support staff?

About the Opportunity

Reporting to the Senior Quality Support Coach, you will be undertaking delegated tasks to ensure all HomePlace support workers are skilled in and provide person-centred active support, trauma-informed care and practices that are consistent with the HomePlace Way and culture. This includes contributing to support staff supervision, and that relevant documentation is maintained and up-to-date.

Your tasks will include

• Coaching staff (with a focus on new staff) in the HomePlace Way of providing support which includes support which is:
  • “Participant- first” focussed
  • Is provided with kindness, a genuine sense of caring and dedication to enabling participants to lead a life that they feel is right for them
  • Reflects our values of Respect|Trust|Safety|Partnership and building great relationships with participants, supporting them to connect to and belong in their communities
  • Shows a strong commitment to continuous improvement – support that is always striving to take the standard of support ‘to the next level’, and
  • Aims to create or strengthen roles that people with disability can undertake and contribute to our society. 
• Provide approximately 15 hours per week of direct support yourself.
• Monitoring that 3 months check-ins are calendarized for each staff member by their supervisor, and documentation of the check-ins is evident in each staff member’s employee record’s file notes
• Develop and encourage positive team relationships and open communication across all support staff, supervisors, the Executive Manager and Manager of Participant Services and Quality, HR & Admin Partner, the Senior Quality Support Coach and the people HomePlace supports.
• Comply with the HomePlace Code of Conduct
• Enter into an annual performance and development process
• Actively participate in communication and information sharing with colleagues and management to facilitate effective HomePlace operations.
• Consult collaboratively and respectfully with participants and/or their families or representatives at all times.

Collaborative working relationships with Senior Coordinators, Senior Support Workers and the Manager Participant Services and Quality will be essential.

About You

As the Quality Support Coach, you will take a leading role in introducing staff who are new to participants, providing an overview of the unique individual that each participant is, their goals, interests, activities and support needs.

To be successful in this role, you will have/be:

• Experience in supporting, coaching and training support staff.
• Proven experience providing supported independent living and community participation supports for people living with intellectual disability or cognitive impairment
• Confident with Microsoft Office Suite
• Knowledge of WHS practices as they relate to the disability sector.
• Managing aggressive, abusive, or unusually persistent behaviour.
• Ability to maintain a high standard of personal conduct.
• A strong commitment to the practical application of social justice principles.
• Ability to enthuse others and be a good team player
• Excellent demonstrable interpersonal and communication skills, written and verbal.
• Exceptional organisational and time management abilities, including prioritising tasks effectively and meet deadlines consistently
• Ability to work autonomously while happily able to work within a team
• COVID Vaccinations
• NDIS worker Screening
• Have or willing to obtain NDIS online training modules
• First Aid and CPR
• Manual Handling
• Administration of Medication
• Certificate 3 in Individual support or equivalent
• Full Driver’s licence

It would also be great if you had:

• Certificate 4 in Training and Assessment

About Our Client

HomePlace supports people living with (intellectual) disability to be a part of

their community, to be safe and supported to make continuous improvements in their quality of life.

HomePlace is an organisation built on the belief that every individual has the right to a secure home and active participation in the community. HomePlace aims to set the standard in providing responsive, personalised, empowering support for people with intellectual disability. Their work and culture attracts people with a strong social conscience and genuine care for improving the lives of people with a disability.

For more information about HomePlace please go to www.homeplace.com.au  

Apply Now!

If you have any queries please email humans(at)humanologyrecruit.com.au in the first instance, or call 1300 2 HUMAN.

To apply, please ensure you click the Apply button, upload a CV and cover letter contained in one document.  Please do not email your CV.  All applications MUST be made online.

Please Note:  Our recruitment process will keep you regularly informed of the progress of your application.  Please ensure that you check your email for updates (including your junk mail folder).  Applications will remain open until a suitable candidate is appointed.