• Permanent Part Time
• Competitive salary on offer
• Join a NFP organisation with an authentic culture that places participants first and priority on quality of support.

HomePlace now has an opportunity available for a Business Support Officer join their team

About the Opportunity

As the Business Support Officer, you will provide coordinated administrative, operational, and human resources support across the organisation, ensuring the efficient delivery of high-quality, person-centred services to people with disability

Key responsibilities include:

Scheduling & Workforce Coordination

• Contribute to the Scheduling function to ensure:
• Participants are supported in accordance with their HomePlace service agreement and preferences
• Appropriately skilled and compatible staff are rostered
• Workforce coverage is maintained across all shifts
• Monitor and respond to roster gaps, changes, and unplanned absences
• Support continuous improvement of rostering/scheduling practices and systems

Emergency Response

• Actively participate as a member of the Emergency Response Team
• Respond to critical workforce and participant support issues in a timely and effective manner
• Support coordination of urgent staffing solutions to maintain safe service delivery

Human Resources Support

• Manage Return to Work processes, including coordination of documentation and stakeholder communication
• Support and participate in HR investigations, ensuring procedural fairness, confidentiality, and compliance
• Maintain accurate and confidential employee records

Recruitment & Onboarding

• Manage end-to-end recruitment processes, including:
• Advertising roles
• Screening and interviewing candidates
• Reference checks and compliance checks
• Coordinate and facilitate induction processes for new employees
• Support workforce onboarding to ensure staff are prepared to deliver high-quality, person-centred support

Administration & Systems

• Maintain accurate organisational records and systems (including HRIS such as Employment Hero, Learning Management System – _NGO)
• Prepare reports and maintain data integrity
• Provide general administrative support across operations and HR functions

Compliance & Quality

• Ensure activities align with NDIS Practice Standards and organisational policies
• Promote a culture of continuous improvement and quality service delivery

About You

We are looking for someone with:

• Qualification in business administration, human resources, or equivalent experience
• Understanding of disability services and person-centred practices
• Knowledge of workforce coordination/rostering/scheduling principles
• Basic understanding of HR processes including recruitment and employee relations
• Awareness of NDIS standards and compliance requirements
• Experience in an administrative, HR, or business support role
• Experience in rostering or workforce scheduling (desirable in disability or community services)
• Experience managing recruitment processes end-to-end
• Exposure to HR processes such as return to work or investigations
• Ability to prioritise tasks and respond to changing demands
• Proficiency in IT systems including MS Office and HRIS platform
• Current Drivers Licence
• NDIS Worker Screening
• Current vaccination requirements as per HomePlace policy

Why join HomePlace?

• Join an exciting organisation in a rewarding sector – be a part of their passionate culture for service quality and continuous improvement!
• Work in a diverse and collaborative environment surrounded by a passionate and respectful team.
• Salary packaging benefits available to increase your take-home pay.
• Ongoing learning and development opportunities
• Regular client-centred social events which drive an inclusive, fun, and supportive

About Us

HomePlace Living Supports, supports people who live independently in their own homes and to be part of their community and enable individuals to be safe and supported to make continuous improvements in their quality of life.

HomePlace is an organisation built on the belief that every individual has the right to a secure home and active participation in the life of the community. HomePlace aims to set the standard in providing responsive, personalised, empowering support for people with intellectual disability. Their work and culture attract people with a strong social conscience and genuine care for improving the lives of people with a disability.

For more information about HomePlace please go to www.homeplace.com.au

Apply Now!

If you have any queries please email humans(at)humanologyrecruit.com.au in the first instance, or call 1300 2 HUMAN.

To apply, please ensure you click the Apply button, upload a CV and cover letter contained in one document.  Please do not email your CV.  All applications MUST be made online. 

Please Note:  Our recruitment process will keep you regularly informed of the progress of your application.  Please ensure that you check your email for updates (including your junk mail folder). 

Applications will remain open until a suitable candidate is appointed.